What types of Medical billing support do we provide?
Clean, complete, and followed-through billing is the foundation of a financially healthy practice. We handle every step of the revenue cycle, so nothing slips through and nothing goes unpaid.
- Eligibility Verification & Benefits Check
- Clean Claim Submission
- Denial Management & Appeals
- ERA & Payment Posting
- Patient Billing & Statements
- Accounts Receivable Follow-Up
What is Claims & Billing?
Understanding the Billing
Claims & billing is the end-to-end process of submitting, tracking, and collecting payment for the clinical services your practice provides. When done right, it means every session you deliver gets reimbursed accurately and on time.
One complete billing cycle, from claim submission to payment posting, requires precision at every step. We verify benefits before the session, submit clean claims immediately after, chase every denial, and reconcile every payment. Most practices recover significantly more revenue within the first 90 days of working with us.
Benefits of Claims & Billing
Research shows that practices with professional billing support collect up to 30% more revenue than those managing billing in-house. Fewer errors, faster turnaround, and consistent follow-up make the difference.
Faster Reimbursements
Claims go out clean and on time — which means payments come back faster, with fewer delays or back-and-forth with payers.
Fewer Denied Claims
We catch errors before submission, reducing the denial rate that quietly costs most practices thousands each year.
Full AR Recovery
Every aging claim gets followed up. We don’t let unpaid balances sit — we work them until they’re resolved.
More Time for Clients
When billing is off your plate, your mental energy goes back where it belongs — into the room with your clients.
Some billing problems to watch out for
Early signs that shouldn't be ignored
- Claims submitted without eligibility verification
- Denials going unappealed after 30+ days
- Patient balances with no follow-up process
- ERA payments not reconciled to claims
- Credentialing gaps causing billing rejections
- Aging AR over 90 days growing month over month
- Incorrect CPT or diagnosis code combinations
- Superbills sent to patients without proper instructions
Hear from our clients
Stories of transformation
Josh – Private practice therapist, LCSW · Chicago, IL
David K. – LPC · Solo Practitioner · Denver, CO
Priya S. – LCSW · Group Practice Owner · Atlanta, GA
Marcus T. – Psychologist · Private Practice · Seattle, WA
Lauren B. – LMFT · Telehealth Practice · Nashville, TN
James O. – LPC · Private Practice · Philadelphia, PA
Natalie W. – LCSW · Solo Practitioner · Portland, OR
Frequently
Asked Questions
Questions we often asked
Do you work with my existing EHR or practice management software?
Yes. We work with most major platforms used by mental health practices, including SimplePractice, TherapyNotes, Jane App, and others. You don’t need to switch systems to work with us.
How quickly will I see a difference in my revenue?
Most clients see measurable improvement within the first 60–90 days. We begin by auditing your existing claims, identifying aging balances, and tightening the submission process from day one.
Do you handle patient billing as well as insurance claims?
Yes. We manage both sides, insurance claim submission and patient-facing statements. Your clients receive clear, professional billing communications that reflect the quality of your practice.
What happens when a claim is denied?
We investigate every denial, identify the root cause, correct the issue, and submit a formal appeal. We don’t write off denials, we work them until they’re resolved or exhausted.
Is my patient data secure with you?
Absolutely. We are fully HIPAA-compliant and treat all patient and practice data with the highest standards of confidentiality and security.